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There is a notion that being happy with a service is nice customer service. I disagree. I believe you might be being happy when your expectations are met. Being glad means you are not dissatisfied.

When did being “satisfied” turn out to be the purpose? We do not really imagine in blissful clients anymore. We predict they’re the losers. We predict they are the silly prospects. We think they don’t need to spend their cash right here. What do they assume they are doing? Are they out to get us all? They don’t know anything!

It’s all about them! So when we go to a restaurant or buy something, we probably anticipate a particular experience. We probably don’t do a deep analysis of what our expectations are for the product. We most likely don’t ask for particulars. We anticipate to get what we expect, how much it will cost. If we ask, we’re thought of whiners. And we in all probability don’t count on service of the highest high quality. We simply expect the product to be good.

To me, being happy means you are glad with a specific expertise. In other words, if it goes unsuitable, and it all the time does, you’re happy when it seems proper.

As an illustration, last week I was at the shop shopping for books and my expectations have been very excessive. My expectations were this collection I wished to buy from Amazon could be an amazing deal. The worth and the packaging would look nice on my shelf. My expectations would go properly with my budget.

I was satisfied when i acquired home and opened the packaging solely to find the binding was so tight the books would not lay flat on my bookshelf. I used to be glad after i tried to put them on and they slid off the shelf. And I was glad after i realized I could by no means find the binding instrument I bought at the store.

If you fancied this post and you would love to get a lot more data relating to ohsms kindly go to the webpage. All of this occurred because the services or products I bought wasn’t satisfied with my expectations.

How did I’m going from being happy to being disappointed? As a result of a greater product came along. Because I followed up with the corporate to get a refund or substitute because I just could not get what I expected? As a result of I’ve had better service from different firms?

I’m satisfied and i might be loyal to corporations that value me sufficient to take my issues severely and repair my issues. I am sure you might be already in that mindset.

We like our feelings glad, simply not too typically.